Frequently Asked Questions

Browse our menu, add dishes to your order, proceed to checkout, provide your delivery address, select payment method, and confirm. You'll receive an email confirmation with your order details.

You can modify or cancel your order within 1 hour of placing it. Use the contact form on our website as soon as possible. Once an order is processed, modifications may not be possible.

After your order ships, you'll receive a tracking number via email and SMS. Visit our Order Tracking page and enter your order number and email address to see real-time updates on your delivery status.

We sincerely apologise if you receive the wrong item. Contact us within 48 hours with photos of the item received. We'll arrange for the correct item to be sent immediately and collect the wrong item at no cost to you.

Same-day delivery is available within Calgary for orders placed before 2pm. Next-day delivery is available for surrounding areas. Pickup orders are typically ready within 30–60 minutes.

Standard delivery within Calgary costs $5.99. Orders over $75 qualify for FREE delivery. Pickup is always free from our Cornerstone, NE Calgary location.

We deliver within Calgary and surrounding areas. Contact us at (587) 582-2421 to confirm whether your address is in our delivery zone. Pickup is always available from Cornerstone, NE Calgary.

We'll call you on the phone number provided at checkout when our driver is on the way. If you're not home, we can leave the order at your door (at your risk) or reschedule. Hot food is best received in person.

Contact us within 24 hours of receiving your order at (587) 582-2421 with a photo if possible. We'll make it right with a refund, replacement, or store credit — your choice.

You can cancel within 30 minutes of placing the order, before we've started preparing your food. Once cooking has started we cannot cancel. Use the contact form or call (587) 582-2421.

For genuine quality issues — wrong order, missing items, or food not as described — yes. We do not refund eaten food, taste preferences, or items damaged in transit when you opted to leave them at the door.

We accept Visa and Mastercard credit/debit cards online, Interac e-Transfer, and cash on pickup. All online transactions are encrypted and processed securely.

Yes. We use industry-standard SSL encryption and a PCI-DSS compliant payment processor. We never store your full card details on our servers.

For card payments, you're charged immediately. For cash on pickup, you pay when you collect your order. If an item is out of stock, we'll refund or substitute (with your approval) right away.

Refunds are processed to your original payment method within 5–7 business days. For Interac e-Transfer refunds, we'll send a return e-Transfer to the same email used at checkout.

No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, view purchase history, manage your wishlist, and receive exclusive offers. It only takes 30 seconds to sign up.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a reset link. The link is valid for 1 hour. If you don't receive it, check your spam folder or contact support.

Yes! You can save multiple delivery addresses in your account. During checkout, simply select the address you want to use or add a new one. This is perfect for sending gifts or alternating between work and home.

Log in to your account and go to "Account Settings". You can update your name, email, phone number, password, and saved addresses. Changes are saved instantly and you'll receive a confirmation email.

Earn 1 point for every $ 10 spent. 100 points = $ 10 discount on your next purchase. Points are automatically added to your account after each order. Check your points balance in your account dashboard.